The London Dungeon strives to be an inclusive experience, but the nature of its thrills requires careful consideration, especially regarding accessibility for guests with disabilities.
Accessibility Features:
Wheelchair access: The Dungeon offers limited wheelchair access with specific time slots for entry due to building limitations and fire safety procedures. Wheelchairs must meet size and weight restrictions.
Accessible toilets: An accessible toilet is available at the entrance.
Staff assistance: Staff is available to help with entry and answer questions.
Considerations for Guests with Disabilities:
Mobility: The experience involves navigating uneven floors, stairs, and potentially crowded spaces.
Sensory overload: The Dungeon utilizes low lighting, loud noises, flashing lights, and strong smells. These elements can be overwhelming for guests with sensory sensitivities.
Jump scares: The core experience relies on jump scares and sudden surprises. This can be frightening or disorienting for guests with anxiety, epilepsy, or other conditions.
Recommendations:
Pre-booking: Guests requiring wheelchair access or lift assistance should pre-book their visit to secure a timeslot.
Communication: Discussing accessibility needs with staff beforehand can help ensure a smooth experience.
Alternative options: Consider alternative attractions if jump scares or sensory overload might be problematic.
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